What can we help you with?

Welcome to Molongui Help Center – the official resource where you can find all related documentation, support and manage your product licenses. Get instant answers for the most common questions and learn how to use our plugins like a pro.

Whether you’re newbie or a seasoned pro, learn the basics to help you make the most of Molongui plugins.

Find answers to the most common questions, from the basics all the way to advanced tips and tricks!

Information to help you understand terms, conditions, privacy, tax and compliance on Molongui site.

Still in trouble?

If you’re unable to find what you are looking for, or you need addition support, please submit a request. Open a support ticket. We will try our best to reply in timely fashion resolving your issues quickly and easily.

Support requests from Premium Customers are placed in a priority queue and are always addressed before standard support. So, if possible, please try to research your issue in the documentation before submitting a support request. This will reduce the support volume and allow us to reply to support requests in a more timely fashion. Thanks!

Open a help request

Remember to be descriptive; making sure to add as much detail as possible and including your system information report  at the end of the ticket.

Your System Information Report (it is a txt file. How to generate it?)

Explanatory screenshot (accepted file types: gif, png, jpg, jpeg)